If you place your order before 1.00 pm we will endeavour to dispatch your order the same day, If the Order comes in after the collections have been made, we will dispatch the order the following working day. working days are Monday to Friday (excluding Bank & Public Holidays). We have priority services at checkout for goods required more urgently.
You will receive a confirmation of dispatch containing the shipment reference to assure you the item has left us, and by which service provider. An invoice will also be attached for your records.
Our business working hours are Monday to Friday 8.00 am to 4.30 pm. We are closed Saturday, Sunday and UK Bank Holidays so items will not be dispatched during this period. Bear this in mind when placing your order on a Saturday, Sunday or a Bank Holiday.
We use Royal Mail as our standard postage service and orders despatched to UK Mainland should be expect delivery within 3-5 days. Certain areas may be slightly longer (Highlands and Islands etc).
Standard (3-5 Days): Royal Mail 48
Tracked (2-3 Days) Royal Mail Tracked 48™
Next Working Day: (1-2 Days) via DPD
DPD Next Day Delivery may take up to 2 days if your location is in a remote part of the UK, although this is very rare.
For some larger items and orders, we will use a 24-hour courier. We endeavour to get your order to you in the quickest possible way.
International: We currently only post to the United Kingdom and are unable to ship internationally at this time.
We do not offer a collection service at present.
If your order has backorders we may hold the order until the full order is available, and we can dispatch part orders if requested, Please contact us if you would like to split an order.
We normally carry the items we list in stock, however, occasionally we may run out of stock in circumstances such as unusually high demand. If for any reason we are unable to dispatch your order from stock, we will advise you of when we will be able to dispatch the goods to you. If you wish to cancel your order you may do so and we will refund all monies paid.
Amends, Cancellations & Returns
We can remove lines and change most things on your order before it has been dispatched apart from adding items to your order, If this is needed to be done please contact us ASAP.
Please note we cannot change anything once the order has left us.
We are happy to accept requests within 14 days of delivery to you in accordance with our returns policy.
Please use the Contact button in the top banner of the page.