Contact

Have you tried here first?

If you can’t find the answer you’re looking for, please fill in the contact form or call us on 0116 232 7695. (Although we always aim to get to your call, please note that phones are not manned all the time.)

Our business hours are Monday to Friday, 8.00am to 4.30pm.

• FAQ
• Cancellation and Returns Policy
• Returns Form — please include a copy of our returns form with your parcel to help us speed up our return process.

Product identification

We have vast knowledge from many years of working in the plumbing sector. If you cannot find what you need, simply send us an image using the contact form, and we will be more than happy to help find that part for you.

Please note we are unable to respond evenings, weekends & Bank Holidays.